A statutory right of withdrawal is not available to you for distance selling contracts for products that are not suitable for a return due to their nature, such as downloads of audio files (§ 312d paragraph 4 no. 1 BGB). However, YouBeats will allow you to refrain from your purchase for a refund of the purchase price until the delivery of the product has begun, as long as delivery has not taken place. The delivery begins the moment you start downloading the product or the producer sends you the files. Calling up the download file also sets up the download counter and counts as delivered.

An exceptional case of return occurs when the producer, as a seller, is unable to deliver the files agreed in the offer. The producer then has to pay the incurred costs.